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International Journal of
Management and Commerce
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VOL. 8, ISSUE 4 (2026)
Financial inclusion through digital banking: An empirical assessment of the expansion of financial services in India
Authors
Mirja Siraj U, Raval Aryan D, Dr. Chhaya Patel
Abstract
Financial inclusion plays a key role in building an economy that works for everyone. It helps people and families get and use official financial services like banking, saving money, getting loans, making payments, and having insurance. In India, the fast growth of digital banking and financial tech has greatly changed how financial services are provided and used. Digital banking services like mobile banking, online banking, digital payments, and the Unified Payments Interface (UPI) have opened up new ways to bring formal financial services to more people across various parts of society.
This study, called “Financial Inclusion through Digital Banking: An Empirical Assessment of the Expansion of Formal Financial Services in India,” looks at how digital banking helps bring more people into the formal financial system in India. The study looks into how digital banking helps people get, access, and use formal financial services more easily. It also looks at the main things that could affect how people start using and benefit from digital financial services, like knowing how to use digital tools, their financial situation, access to technology, level of education, income level, and how much they trust digital financial systems.
The study uses a thorough look at past research and other related data to form its findings. Previous research is looked at to learn how digital financial inclusion has developed in India, find out the main trends, and figure out the chances and difficulties connected with digital banking. The study also aims to find out where current research is missing information and gives a better overall picture of how digital banking connects to financial inclusion.
This study is likely to help in understanding how India's digital banking system can help grow formal financial services. It also shows how important it is to work on digital literacy, making sure everyone can use technology, keeping things secure, and dealing with economic and social challenges so that people who are not served well by traditional banking can also benefit from digital financial services.

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Pages:42-47
How to cite this article:
Mirja Siraj U, Raval Aryan D, Dr. Chhaya Patel "Financial inclusion through digital banking: An empirical assessment of the expansion of financial services in India". International Journal of Management and Commerce, Vol 8, Issue 4, 2026, Pages 42-47

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Financial inclusion through digital banking: An empirical assessment of the expansion of financial services in India | International Journal of Management and Commerce