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International Journal of
Management and Commerce
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VOL. 8, ISSUE 3 (2026)
Data-driven approaches to expanding SME credit access while managing portfolio quality
Authors
Md Rezwan UR Rahman, Mohammad Nurul Islam, Rasheda Yasmin, Mohammad Mohibul Alam, Zakaria Ferdous
Abstract
Small and medium-sized enterprises (SMEs) remain underserved by formal credit markets even though they are central to employment, enterprise renewal and local economic resilience. Traditional bank underwriting often depends on collateral, audited financial statements and relationship history, which can exclude viable firms with thin files or irregular cash flows. This review develops an applied decision framework showing how banks and fintech-enabled lenders can widen SME credit access without weakening portfolio quality. Using a structured integrative review of recent peer-reviewed literature on fintech credit, machine learning-based credit assessment, alternative data, explainable artificial intelligence and SME financing constraints, the paper synthesizes evidence from finance, business analytics and operations research. The findings indicate that data-driven lending can improve borrower segmentation, reduce information asymmetry and support earlier risk detection, but only when predictive models are embedded in disciplined data governance, transparent decision rules, human override protocols, portfolio limits and continuous monitoring. The paper contributes the Responsible SME Credit Expansion and Portfolio Quality (R-SCEPQ) framework, which connects data inputs, risk modelling, explainability, decision policy, portfolio feedback and governance. For banks in emerging and developing markets, the framework offers a practical pathway for using digital traces, transaction histories and supply-chain signals to expand inclusion while preserving risk-adjusted returns and regulatory confidence.
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Pages:21-29
How to cite this article:
Md Rezwan UR Rahman, Mohammad Nurul Islam, Rasheda Yasmin, Mohammad Mohibul Alam, Zakaria Ferdous "Data-driven approaches to expanding SME credit access while managing portfolio quality". International Journal of Management and Commerce, Vol 8, Issue 3, 2026, Pages 21-29

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Data-driven approaches to expanding SME credit access while managing portfolio quality | International Journal of Management and Commerce