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VOL. 8, ISSUE 1 (2026)
Comparative analysis of job satisfaction levels among employees in SBI and ICICI Bank in Satna District of Madhya Pradesh
Authors
Dr. C P Gujar, Ankita Raikwar
Abstract
This study examines the job satisfaction levels of employees working in
State Bank of India (SBI) and ICICI Bank in Satna District of Madhya Pradesh.
Using a descriptive and comparative research design, primary data were
collected from 110 bank employees through a structured questionnaire based on a
Likert scale. The study analyzes key dimensions of job satisfaction such as pay
and benefits, work environment, promotion opportunities, job security,
supervisor support, and work-life balance. Descriptive and inferential
statistical tools, including mean, standard deviation, t-test, and correlation
analysis, were applied for data analysis. The findings reveal that while
overall job satisfaction levels do not differ significantly between SBI and
ICICI Bank employees, significant differences exist in specific dimensions. SBI
employees show higher satisfaction with job security and work-life balance,
whereas ICICI Bank employees report greater satisfaction with compensation and
incentives. The study emphasizes the importance of balanced human resource
policies to enhance employee satisfaction and performance in the banking
sector.
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Pages:13-18
How to cite this article:
Dr. C P Gujar, Ankita Raikwar "Comparative analysis of job satisfaction levels among employees in SBI and ICICI Bank in Satna District of Madhya Pradesh". International Journal of Management and Commerce, Vol 8, Issue 1, 2026, Pages 13-18
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