The satisfaction of air travellers is tool for increasing air traffic at airports. The aim of this study is to explore and analyse several aspects of airports. They related service quality to air traveller dissatisfaction and satisfaction throughout the airport. Context. Study several kinds of literature that focused on a variety of factors or attributes of airport Service quality. There is a significant impact that airport-related services have on both the domestic & foreign tourism industry and economy. The goal of this study is to identify the factors that influence passenger satisfaction with airport service quality and establish a conceptual framework for measuring satisfaction with airport services. I conducted a survey of 150 passengers between 15th Oct. 2021 and 30th Nov. 2021 at Jaipur international airport. These results found that airport facility, finding your way into the terminal, and security were the important satisfiers factor, while the check-in process was the factor of dissatisfaction.