ARCHIVES
VOL. 3, ISSUE 1 (2021)
Information and communication technology adoption in small and medium enterprises: Post COVID-19 mantra of success
Authors
Kuldeep Bhalerao, Vaishali Patil
Abstract
Purpose: The purpose of the study is to understand the effect of COVID-19 pandemic on SMEs and to discuss and offer various information and communication technology solutions to affected SMEs. Design/Methodology/Approach: This study is based on literature review on the effect of COVID-19 pandemic on small and Medium Enterprises and application of various technologies by SMEs in overcoming the problems. The researcher collected secondary data from various secondary sources like Research papers, case study material, books and report. Findings: The study investigated the factors like lay off, health issue, poor business operations, jobs at risk and closure of SMEs due to COVID 19 and adoption Social media tools, e- commerce and m-commerce applications and Industry 4.0 technologies to overcome pandemic uncertainty. These technologies are benefitting SMEs in gaining competitive advantage and sustain in a market.
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Pages:27-31
How to cite this article:
Kuldeep Bhalerao, Vaishali Patil "Information and communication technology adoption in small and medium enterprises: Post COVID-19 mantra of success ". International Journal of Management and Commerce, Vol 3, Issue 1, 2021, Pages 27-31
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