International Journal of Management and Commerce

International Journal of Management and Commerce


International Journal of Management and Commerce
International Journal of Management and Commerce
2022, Vol. 4, Issue 1
Managerial practice of knowledge storage and organizational performance of 3-star hospitality firms in Port Harcourt, Rivers State, Nigeria

Wobodo C C, Orduwa F C

It is no more news that the pillar of the current industrial economy is anchored on knowledge assets; and organizations in order to compete favorably are synchronizing this new development with various knowledge management practices. In response to this trend, this study empirically examined the relationship between managerial practice of knowledge storage and organizational performance of 3-star hospitality firms in Port Harcourt, Rivers State, Nigeria. The study leaned on the assumptions of human capital theory to underpin the relationship between the study variables. Methodologically, the study adopted the cross-sectional survey design which is a type of quasi experimental design. The population of the study covered 350 managerial staff of 19 hospitality firms; while its sample size was 186 respondents as determined using Krejcie and Morgan table. Data analysis was carried out using Spearman’s Rank Order Correlation Coefficient as aided by Statistical Package for Social Sciences. The study concludes that for organizations to remain operationally effective and efficient, its immutable knowledge has to be secured in its data bank in a manner that guarantees quick access when it is needed organizational members. In tune with this, it recommends that the managers of3-star hospitality firms in Port Harcourt, Rivers State should consider the adoption of both knowledge codification and personalization options as key routes through which its critical knowledge assets can be extracted and stored for future need and their quest for sustained performance.
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How to cite this article:
Wobodo C C, Orduwa F C. Managerial practice of knowledge storage and organizational performance of 3-star hospitality firms in Port Harcourt, Rivers State, Nigeria. International Journal of Management and Commerce, Volume 4, Issue 1, 2022, Pages 61-70
International Journal of Management and Commerce