Labour outsourcing and employees’ relations management in Rivers state, Nigeria
Nnenna Nancy Chukwuma
This study examined labour outsourcing and employee’s relations management in selected organisations in Rivers State. This research used a survey design with a population size of 100, responses from 63 employees of the selected organisations- twenty-five (25) from outsourced employee and thirty-eight (38) from full-time employees. The data was acquired using a convenience sample approach and analysed using descriptive and inferential statistics. The hypotheses were tested using Chi-Square(X2) with a significance threshold of 0.01. The study established that there was significant relationship between Outsourcing and employees’ relations management and the elements that influence outsourcing decisions, such as cost savings, corporate focus, and access to world-class expertise, had an impact on labour-management relations in these selected organisations. Based on the findings, it was recommended that organizations must find a way to outsource non-core activities, using outsourced individuals who can do it better, thereby focusing on core business operations where they have comparative advantage and can outperform their competition while also managing employee relations through better remuneration, communication, leadership, training and job stability. It is also recommended that organisations balance cost-cutting through outsourcing with respect to their employees' collective bargaining power, in order to have better management of employees’ relations.