International Journal of Management and Commerce

International Journal of Management and Commerce


International Journal of Management and Commerce
International Journal of Management and Commerce
2020, Vol. 2, Issue 2
Impact of information technology on Indian banking sector

Aditya Raj

All the technological initiatives taken by banks are part of their channel diversification strategy. Through there is certainly a high level of importance attached to technology, it is at present not necessarily a priority for all banks. As far as banks are concerned, migrating customers to any self-directed channel is the main goal. However, the future of banking will be one in which customers can address most of their needs through self-directed means and the key differentiator will be how effective a bank is in getting its customers use technology and derives measurable value.
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How to cite this article:
Aditya Raj. Impact of information technology on Indian banking sector. International Journal of Management and Commerce, Volume 2, Issue 2, 2020, Pages 69-73
International Journal of Management and Commerce International Journal of Management and Commerce